Returns & Exchanges

At Biodance, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.