Frequently Asked Questions
Discover everything you need to know about your Biodance skincare journey.
How long does shipping take for Biodance products?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
Are Biodance products suitable for sensitive skin?
Yes, our products are formulated with hypoallergenic ingredients and are dermatologically tested to be safe for all skin types, including sensitive skin.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Are your products cruelty-free?
Absolutely. Biodance is committed to ethical beauty, and we never test our formulas or ingredients on animals.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email notification with a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.